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FAQ

Battery state notifications are delayed or not working at all.

  • Keep Battery Life running in the background (do not close it from the app switcher)

    • If you quit Battery Life from the app switcher, it might not be able to run or check the battery state before you open it again.

  • Enable Background Refresh in the Settings app

    • If you want suspended apps to check for new content, go to Settings > General > Background App Refresh and turn on Background App Refresh.

  • Disable Low Power Mode

    • Low Power Mode reduces or affects background refresh. Please make sure it is not enabled or notifications might not be delivered on time.

  • Notifications are not delivered instantly

    • Notifications have an average delay from 5 to 60 minutes due to technical limitations of iOS (or Apple). There's nothing we can do about it to reduce that limit.

    What are the Pro features?

  • No advertisements
  • Customize battery state notifications
  • Apple Watch complications

    • How to get a refund?

    If you are unsatisfied with the Pro version of Battery Life, you can get a refund. However, we can't issue any refunds as all sales are managed by Apple and their App Store. Please follow this guide to get a refund.

    Missing raw data since iOS 13

    Unfortunately, you won't be able to view the following raw data starting with iOS 13:

  • Battery cycles
  • Battery temperature
  • Dis-/Charge current
  • Maximum charger current
  • Battery capacity (including wear level)
  • Battery voltage

    • Apple has removed this data from the latest iOS versions and there is nothing we can do to bring it back at this point.

    Please don't downrate Battery Life on the App Store, because we have to respect Apple's decision.

    Indicators for worn batteries

  • Your battery capacity is less than 80%.
  • Your device shuts down at a charge of 10% or more.
  • The battery charge fluctuates by 10% or more.

    • How do I best charge my device?

    Apple mobile devices use a Lithium-ion battery. When operated under normal conditions it is not possible to overcharge the battery. Therefore you can safely keep your device connected to the charger over night or even longer periods of time.

    The best way to maximize your battery capacity and cycles would involve watching the battery state while charging with great accuracy. The battery charge should be kept between no less than 10% and no more than 80%. This is however a very impractical way to use your device and thus we do not recommend it.

    Remove certain cases during charging. Certain styles of cases may generate excess heat, which can affect battery capacity. If you notice that your device gets hot when you charge it, take it out of its case first.

    If you would like to learn more about how your device's battery is charged, there is a document created by Apple available here.

    How can I further improve the battery life and lifespan?

    Apple has created a great guide on this topic. For more information follow this link.